16 November 2009
Failing to address fundamental efficiency issues now and the continuing impact of electronic commmunications will make the difficult decisions Government is facing even more difficult following the general election. Will the iconic pillar box become a listed artifact of a bygone era?
Mordernise or decline - Hooper Report
The report addressed modernisation in two phases - first, transformation, changing culture and breaking down resistance to change, and, second, diversification, finding new sources of revenue. This is a massive management challenge on the scale of modernising the telecomms trunk network by BT in the 1980s.